Terms of Service

Last Updated: October 1, 2025

By downloading, installing, or using TechMate Guidance Pro (“the App”), you agree to be bound by these Terms of Service (“Terms”).

Description of Service

TechMate Guidance Pro is a mobile application providing HVAC diagnostic tools, including superheat/subcooling calculations, refrigerant databases, and professional reporting features.

Subscription Services

  • Free Tier: Basic features with advertising

  • Pro Subscription ($9.99/month): Full feature access, ad-free, offline reports, BYO API key for AI validation

  • Pro Plus Subscription ($19.99/month): All Pro features + AI validation included (400 validations/month), predictive maintenance, premium support

Note: Pricing and features may be updated from time to time with prior notice.

Payment Terms

  • Subscriptions are billed through your Google Play account

  • Payment is charged upon purchase confirmation

  • Subscriptions automatically renew unless cancelled at least 24 hours before renewal

  • No refunds are provided for unused portions of subscription periods

Cancellation

You may cancel your subscription anytime via your Google Play account settings. Cancellation takes effect at the end of the current billing period.

Acceptable Use

You agree to:

  • Use the app only for lawful HVAC diagnostic purposes

  • Provide accurate account information

  • Not reverse engineer, modify, or redistribute the app

  • Not use bots, scrapers, or automated systems to access the service

  • Comply with all applicable laws and regulations

Intellectual Property

All content, features, and functionality of TechMate Guidance Pro are owned by us and protected by copyright, trademark, and other applicable intellectual property laws.

Disclaimers

The app is provided “as is” without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free operation

  • Absolute accuracy of all calculations (technicians must verify measurements)

  • Compatibility with every device or operating system

Limitation of Liability

Our liability is limited to the subscription fees you paid in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

Professional Use Disclaimer

TechMate Guidance Pro is designed as a diagnostic aid. AI validation provides a secondary opinion but does not replace professional judgment. Technicians remain responsible for final diagnostic decisions.

Termination

We may suspend or terminate accounts for violations of these Terms. Upon termination, your right to use the service ceases immediately.

Governing Law

These Terms are governed by the laws of Florida, United States.

Contact Information

For support or inquiries:
📧 Email: support@tmguidancepro.com
🌐 Website: https://tmguidancepro.com